About our Park facilities & activities

Can I get WiFi on Park?

We have free WiFi hotspots in most of the bars and restaurants at Golden Coast, Woolacombe Bay, Twitchen House and Easewell Farm. You will need to show Read more...

How do I book the pools?

Pools are only bookable from 12 hours prior to the required time, from 2 hours after you arrive, to keep it as fair as possible. Please see our dedicated Read more...

When does the bus run?

Due to the required social distancing measures, it is not feasible for us to operate our bus service in 2020. If you had already booked Bus Passes on your Read more...

When are the swimming pools open?

Please visit www.woolacombe.com/pool for information on booking pools during this time.   The indoor pools are generally open throughout Read more...

Is there WiFi access on my Park and in my accommodation?

We have free WiFi hotspots in most of the bars and restaurants at Golden Coast, Woolacombe Bay, Twitchen House and Easewell Farm. You will need to show Read more...

Which films are on at the cinema?

Cinemas showing the latest releases at Woolacombe Bay and Twitchen House must be booked at Reception on either of those two Parks so that we can Read more...

Can locals use the facilities?

Sorry, we do not sell day passes as we do not charge our guests for many of the included activities or facilities. We are unable to allow locals to Read more...

When does the entertainment start?

We do currently have entertainment across our Parks, provided by our Parkstars. Our activities and entertainment guide is online here. This may be  Read more...

Do you have a takeaway menu?

We have several takeaways across our Parks, serving food up until 10pm. Please order at the restaurant on each Park or use the new 'Woolacombe to Read more...

When is ten-pin bowling open?

Available at Golden Coast Holiday Park, welcoming all of our guests. Cost: £6.20 per adult, £5.20 per child Please call the bowling Read more...

Can I bring a pet on holiday?

We've put aside some pet friendly Holiday Homes especially for guests with dogs, but as they're designated for pets then you need to book directly Read more...

How can I book activities before I arrive?

Once you’ve booked your holiday simply go to My Account where you can see all of the activities and times available to book. We have a Read more...

How much are activities?

Many of our activities are free, but some require coaching or instruction and so there's a moderate extra charge. In some cases you get something to Read more...

When are the facilities open?

All facilities are being deep cleaned regularly and have strict social distancing measures in place. We also have sanitiser stations at key locations. Read more...

When are the pools open?

Pools are only bookable from 12 hours prior to the required time, from 2 hours after you arrive, to keep it as fair as possible. Please see our dedicated Read more...

Can we have a BBQ on Park?

We do allow barbecues on our Parks. They must be lifted off the ground and care must be taken to make sure all coals are extinguished before disposal. Read more...

How do I cancel a pool booking?

Unfortunately we are currently unable to cancel or amend a pool booing once it has been made. Read more...

Do I need to pre-book sports activities?

You can pre-book to use many of the pool, sports, surfing and nature activities on our Parks as well as spa body and beauty treatments. Some of our Read more...

Can we buy food on arrival?

You will find a restaurant and takeaway in the entertainment complex on your Park as well as a convenience store open all day. Please note, due to current Read more...

When are the convenience stores open?

The convenience stores at Golden Coast, Woolacombe Bay and Twitchen House are open from 8am to 8pm daily throughout the season. At Easewell Farm opening Read more...

Is there an iron and ironing board?

Irons and ironing boards are not provided in caravans. They are included in all Lodges (Including Silver Lodges, Gold Lodges, Platinum Lodges, Exclusive Read more...

Do you have bingo every night?

We have cash prize bingo every night across three of our Parks - Golden Coast, Woolacombe Bay and Twitchen House. Please visit www.woolacombe.co. Read more...

How many cars can I bring?

Holiday Homes You are welcome to bring one car in 1 & 2 bedroom accommodation, two cars in 3 & 4 bedroom accommodation. Where private parking is Read more...

Is there a shop on Park?

Each Park has a Nisa convenience store with off licence. At Golden Coast, Woolacombe Bay and Twitchen House they are usually open from 8am to 8pm daily, Read more...

Is there a bus service between Parks and to the beach?

Due to the required social distancing measures, it is not feasible for us to operate our bus service in 2020. If you had already booked Bus Passes on your Read more...

Which Park is nearest to the beach in Woolacombe?

We've put a guide on each Park page to show how close it is to the beach, but the short answer is Woolacombe Bay is the shortest walk (Twitchen House Read more...

How much is the spa?

We are unable to offer spa facilities due to current social distancing measures. We are sorry for any inconvenience. You receive one free hour spa Read more...

Where can I find menus for the restaurants?

You can find the current menu - including vegetarian and gluten free options - on our new 'Woolacombe to Me' app. Please search for ' Read more...

Do I have to use the NHS Test & Trace app?

It is now a legal requirement to record the contact details of all guests in all our venues on Park. The fastest and easiest way to do this is scanning Read more...

Do you provide toilet rolls?

There will be toilet rolls in your accommodation when you arrive, however, we don't provide these for the duration of your stay. They are available to Read more...

Can I use the fishing lakes on the Parks?

A rod licence is a statutory requirement for anyone 12 years or over who wishes to fish in inland waters in England. Licences can be purchased from any Read more...

Can I see what activities are on when I stay?

We do currently have entertainment across our Parks, provided by our Parkstars. Our activities and entertainment guide is online here. This may be  Read more...

What are the pottery painting studio phone numbers?

Our pottery painting studios cannot be booked in advance, they are on a first come first served basis. We do offer a 20% discount if bought in advance Read more...

Can I find out more about the bars and restaurants?

You can find out about our bars, restaurants and shops on our dedicated page. www.woolacombe.co.uk/experience/on-park/food-and-drink Read more...

What entertainment is on during my stay?

We do currently have entertainment across our Parks, provided by our Parkstars. Our activities and entertainment guide is online here. This may be  Read more...

Can I use another Park's facilities whilst staying at one of your Parks?

We have four Holiday Parks, all in Woolacombe and within a couple of miles of each other. Our guests can use the activities, facilities and Read more...

Are there laundry facilities?

All facilities are being deep cleaned regularly and have strict social distancing measures in place. We also have sanitiser stations at key locations. Read more...

Do you sell day passes?

Sorry, we do not sell day passes as we do not charge our guests for many of the included activities or facilities. Park facilities will not be Read more...

How much it is to use the gym?

We have outdoor fitness gyms which are free to use at Golden Coast, Woolacombe Bay and Twitchen House. At Woolacombe Bay we have an indoor gym with cardio Read more...

What age is an infant?

When booking your holiday, the following age ranges apply: Infant: 0 - 4 years Child: 5 - 17 years Adult: 18 - 54  yearsAge Read more...

How long does it take to walk between Parks?

Due to current Government advice, we are not able to operate our bus service between the Parks and the beach for the foreseeable future. Golden Coast is Read more...

How do I find out more about nature activities?

All facilities are being deep cleaned regularly and have strict social distancing measures in place. We also have sanitiser stations at key locations. Read more...

What is there to do?

There is so much to do, on and off our holiday Parks. For on-Park information: www.woolacombe.co.uk/experience/on-park For off-Park information: ww. Read more...

Where is the nearest supermarket?

We have convenience stores at Golden Coast, Woolacombe Bay and Twitchen House - they are open from 8am to 8pm daily throughout the season. Our  Read more...

Is there a tennis court?

Yes, there is a tennis court each at Golden Coast and Woolacombe Bay. They are free to use and can be booked at Reception during your stay. Read more...

How do I find out more about the spa?

We are unable to offer spa facilities due to current social distancing measures. We are sorry for any inconvenience. You receive one free hour spa Read more...

Is there a cash point on the Park?

There are cash machines at Golden Coast, Woolacombe Bay and Twitchen House; guests at Easewell Farm can use the cash machine at Twitchen House opposite. Read more...

Do you offer surf lessons?

Once you have booked your holiday, you can add surf lessons by logging-in to My Account using the link below. Go to Bookings > Add Extras and you will Read more...

Do you offer bike hire?

We currently don't offer bike hire but you are welcome to bring your own bikes. Golden Coast is located right next to the Tarka Trail so is great for Read more...

Can I use activities if I am pregnant?

You should seek the advice of your GP or midwife if you are in any doubt at all, that you seek medical advice and provide written evidence from your GP to Read more...

Do you have Sky Sports?

We do have Sky Sports in all of our bar areas, however, not in our caravans. Please ask at reception for details of sports/matches being shown. Read more...

Do I need to book an activity space for adults?

All facilities are being deep cleaned regularly and have strict social distancing measures in place. We also have sanitiser stations at key locations. Read more...

Which Parks have pool flumes?

We have a flume on the outdoor heated pools at Golden Coast, Woolacombe Bay and Twitchen House. Twitchen House also has two indoor water flumes and Golden Read more...

How do I find out more about the entertainment?

You can find out about our daytime & evening entertainment on our dedicated page. Read more...

Do you have charging points for electric cars?

We're delighted that you're using an electric or hybrid car, we take our environmental responsibilities very seriously too as 100% of the Read more...

Can you help me with a special occasion?

If you are celebrating a birthday, anniversary or special occasion whilst on holiday, please call us at least 48 hours before your arrival day to add one Read more...

Are there any restrictions on sports activities?

Please note: we are currently unable to offer some of the activities listed below. We do apologise for any inconvenience. Some of our sports activities Read more...

What do you do for Halloween?

Things get totally bat-ty for one weekend as our Parks turn into a freaky fun fest with fun family activities like these... Trick or Treat Trail & Read more...

Are facilities open to the general public?

Sorry, we do not sell day passes as we do not charge our guests for many of the included activities or facilities. We are unable to allow locals to Read more...

How far in advance should I book activities?

As soon as possible if you've got something in mind! All activities are subject to availability and typically sell out in school holidays and at Read more...

Is there an indoor soft play area?

There is an indoor soft play area at Golden Coast, Woolacombe Bay and Twitchen House. Read more...

What is there to do if it rains?

We hope for sun but we've planned for rain. You can see a list of our indoor and undercover facilities here. Read more...

How can I find out more about the Parks?

For a full description of facilities on or around our Parks please visit the Parks tab at the top of this page, or request a brochure online. Each Park Read more...

What if I arrive early?

Due to social distancing restrictions, we are now stipulating that guests on their day of arrival must not arrive on Park before their designated check-in Read more...

Do you have a climbing wall?

We have climbing walls at Golden Coast, Woolacombe Bay and Twitchen House at a cost of £4.50. Visit our activities page for more information:  Read more...

Do you have a fireworks display?

We have a fireworks display during our annual Halloween Spooktacular weekend. Read more...

Do you do a Sunday carvery?

The Old Mill inn at Golden Coast offers a meat and vegetarian carvery at lunch and dinner every Sunday. Please call The Old Mill directly for reservations, Read more...

Can I use a senior citizen's bus pass on your bus?

Due to the required social distancing measures, it is not feasible for us to operate our bus service in 2020. If you had already booked Bus Passes on your Read more...

Do you offer babysitting?

Our Parks are intended for families to spend quality time together and therefore we do not offer a creche or babysitting service. Our activities and kids&# Read more...

How do I find out more about pool activities?

You can find out about our pool, sports and surfing activities on our dedicated page. Read more...

What is new on Park this year?

We're always looking at ways to improve our holidays and we do that thanks to a constant investment of over £5m every year. You can find out Read more...

How do we book into the kids' clubs?

You don't need to book in advance but please remember that our kids' clubs are not a child minding facility and children remain the responsibility Read more...

How do I find out more about the kids' clubs?

You can find out about our kids' and teen clubs on our dedicated page. Read more...