About our Park facilities & activities

How do I book the pools?

You can make pool bookings between 12 hours to 1 hour before you'd like to swim. Pool session bathing booking is free and open to every booking made Read more...

What if I arrive early?

Our team will be working hard to ensure your accommodation is fully prepared for your arrival with drive-through contactless check-in so we are unable to Read more...

How can I book activities before I arrive?

New for 2021 you can pre-book your holiday activities all in one place. Our activities will be available to book 14 days prior to your chosen day of Read more...

Can we buy food on arrival?

You will find a restaurant and takeaway in the entertainment complex on your Park as well as a convenience store open from 8 till late. Please note, due Read more...

How many cars can I bring?

Where possible we do encourage guests to bring as few cars as possible both for environmental concerns around protecting our beautiful unspoilt local Read more...

How much is the spa?

During your stay at any one of our four Holiday Parks, you are entitled to a free 1-hour Spa session (12+ years). This includes the use of our saunas, Read more...

Can I bring a pet on holiday?

We've put aside some pet friendly Holiday Homes especially for guests with dogs, but as they're designated for pets then you need to book directly Read more...

Can I get WiFi on Park?

We have free WiFi hotspots in most of the bars and restaurants at Golden Coast, Woolacombe Bay, Twitchen House and Easewell Farm. You will need to show Read more...

Is there WiFi access on my Park and in my accommodation?

We have free WiFi hotspots in most of the bars and restaurants at Golden Coast, Woolacombe Bay, Twitchen House and Easewell Farm. You will need to show Read more...

Which Park is nearest to the beach in Woolacombe?

We've put a guide on each Park page to show how close it is to the beach, but the short answer is Woolacombe Bay is the shortest walk (Twitchen House Read more...

When does the bus run?

Due to the required social distancing measures, it was not feasible for us to operate our bus service in 2020 and currently we are awaiting further Read more...

Do you have a takeaway menu?

We have several takeaways across our Parks, serving food up until 9pm. Please order at the restaurant on each Park or use the new 'Woolacombe to Read more...

Do you have charging points for electric cars?

We're delighted that you're using an electric or hybrid car, we take our environmental responsibilities very seriously too as 100% of the Read more...

When are the pools open?

The indoor pools are generally open throughout the season from 8am to 9pm daily. Outdoor pools are open from 10am to 6pm daily from 8th May to 12 Read more...

Which Park has the best pool?

It depends what you're looking for, many of our guests have their own favourites. You can find out more about our swimming pools here. Read more...

When are the swimming pools open?

The indoor pools are generally open throughout the season from 8am to 9pm daily. Outdoor pools are open from 10am to 6pm daily from 8th May to 12th Read more...

Do we need to book a table for the entertainment?

We are currently working on the facility to book your table in our entertainment venue. This will be available from May 2021. In line with the latest Read more...

How long does it take to walk between Parks?

You can walk between Woolacombe Bay, Twitchen House, and Easewell Farm. We do not recommend you walk from Golden Coast as it is not in a location that is Read more...

How much it is to use the gym?

We have outdoor fitness gyms which are free to use at Golden Coast, Woolacombe Bay and Twitchen House. At Woolacombe Bay we have an indoor gym with cardio Read more...

Do I have to use the NHS Test & Trace app?

It is now a legal requirement to record the contact details of all guests in all our venues on Park. The fastest and easiest way to do this is scanning Read more...

Is there an iron and ironing board?

We include Irons and Ironing boards in all our: Lodges (Including, Silver Lodges, Gold Lodges, Platinum Lodges, Exclusive Lodges, Surf Lodges, Read more...

Do you provide toilet rolls?

There will be a toilet roll in your accommodation when you arrive, however, we don't provide these for the duration of your stay. They are Read more...

How much are activities?

Many of our activities are free, but some require coaching or instruction and so there's a moderate extra charge. In some cases, you get something to Read more...

Where can I find menus for the restaurants?

You can find the current menu - including vegetarian and gluten-free options - on our new 'Woolacombe to Me' app. Please search for ' Read more...

How do I find out more about the spa?

You receive one free hour spa experience per person aged 12+ years with each holiday with us at Woolacombe Bay Holiday Parks, this excludes treatments. Read more...

Can I use the fishing lakes on the Parks?

We welcome any of our guests to use our fishing lakes on park. A rod licence is a statutory requirement for anyone 12 years or over who wishes to fish in Read more...

Can we have a BBQ on Park?

We do allow barbecues on our Parks. They must be lifted off the ground and care must be taken to make sure all coals are extinguished before disposal. Read more...

Can I use another Park's facilities whilst staying at one of your Parks?

We have four Holiday Parks, all in Woolacombe and within a couple of miles of each other. Our guests can use the activities and facilities at Read more...

Where can I find out about the kids' clubs?

There is a wide range of daytime kids and teens entertainment at Golden Coast, Woolacombe Bay and Twitchen House. Instead of traditional kids' clubs, Read more...

How do I cancel a pool booking?

Pool booking can be amended up to 90 minutes before your swim time through My Account. Read more...

Can I find out more about the bars and restaurants?

You can find out about our bars, restaurants and shops on our dedicated page: www.woolacombe.co.uk/experience/on-park/food-and-drink Read more...

When are the facilities open?

In line with the latest HM Government guidance, you can view all facilities we have available for your holiday by clicking here.  Read more...

Do you sell day passes?

Sorry, we do not sell day passes as we do not charge our guests for many of the included activities or facilities. Park facilities will not be Read more...

When are the convenience stores open?

The convenience stores at Golden Coast, Woolacombe Bay and Twitchen House are open from 8am to 8pm daily throughout the season. At Easewell Farm opening Read more...

Where is the nearest supermarket?

We have convenience stores at Golden Coast, Woolacombe Bay and Twitchen House - they are open from 8am to 8pm daily throughout the season.  Our  Read more...

Do you offer bike hire?

We currently don't offer bike hire but you are welcome to bring your own bikes. Golden Coast is located right next to the Tarka Trail so is great for Read more...

Which films are on at the cinema?

Cinemas showing the latest releases at Woolacombe Bay and Twitchen House are only bookable through our on park reception teams. Please visit the Read more...

Is there a tennis court?

Yes, there is a tennis court located at Golden Coast and Woolacombe Bay. They are free to use and can be booked at Reception during your stay. Read more...

Can locals use the facilities?

We do not sell day passes as we do not charge our guests for many of the included activities and facilities. Due to the ongoing situation, we are Read more...

Which Parks have pool flumes?

We have a flume on the outdoor heated pools at Golden Coast, Woolacombe Bay, and Twitchen House. Twitchen House also has two thrilling 80ft long indoor Read more...

What is it now like to stay at the Parks?

Fun is always forefront but so too is safety and you can read all our latest Covid-secure measures online. But don't just take our word for it, you' Read more...

How do I find out more about nature activities?

You can find out about our EXplorers nature activities on our dedicated page.  Read more...

Can you help me with a special occasion?

We look forward to celebrating your special occasion with you whilst you are on holiday. If you would like to make it extra special, you can add one of Read more...

Is there a cash point on the Park?

There are cash machines at Golden Coast, Woolacombe Bay and Twitchen House; guests at Easewell Farm can use the cash machine at Twitchen House opposite. Read more...

Are there laundry facilities?

Located on each of our Holiday Parks is a fully equipped self-service laundrette, with modern washers and dryers. Irons and ironing boards are also Read more...

When does the entertainment start?

In line with the latest Government guidance, entertainment will be available from 17th May 2021. We offer an exciting range of daytime and evening Read more...

Do I need to pre-book sports activities?

New for 2021 you can pre-book your holiday activities all in one place. Your holiday activities will be available to book 14 days prior to the day of Read more...

How can I find out what's on?

You'll find all the latest listings here on our website and in far more detail than would fit into a brochure. It's easy to filter by age group Read more...

What type of fish are in the lakes?

In our fishing lakes you will find carp, roach and tench.   Read more...

Do you have Sky Sports?

Sky Sports and BT Sport are available in our dedicated sports bar - Harry's Sports Bar at Golden Coast. Please ask at reception for Read more...

Are facilities open to the general public?

Sorry, we do not sell day passes as we do not charge our guests for many of the included activities or facilities. We are unable to allow locals to Read more...

Is there an indoor soft play area?

There is an indoor soft play area at Golden Coast, Woolacombe Bay and Twitchen House.  Read more...

How do I find out more about pool activities?

You can find out about our pool, activities and surfing activities on our dedicated page.   Read more...

Is there a shop on Park?

Each Park has a convenience store with off-licence. Shop in the way you're now used to at home with social distancing, queuing systems, hand sanitiser Read more...

What is there to do if it rains?

We hope for sun but we've planned for rain. You can see a list of our indoor and undercover facilities here.   Read more...

How can I find out more about the Parks?

For a full description of facilities on or around our Parks please visit the Parks tab at the top of the website. Each Park has its own unique style and Read more...

When is ten-pin bowling open?

In line with the latest HM Government guidance, our ten-pin bowling alley will be available from 17th May 2021.     Read more...

What is there to do?

There is so much to do, on and off our Holiday Parks.  For on-Park information: www.woolacombe.co.uk/experience/on-park For off-Park information: Read more...

Do you have bingo every night?

We have cash prize bingo every night across three of our Parks - Golden Coast, Woolacombe Bay and Twitchen House. Please visit www.woolacombe.co. Read more...

What do you do for Halloween?

Things get totally bat-ty for one weekend as our Parks turn into a freaky fun fest with fun family activities like these... Trick or Treat Trail & Read more...

Do I need to book an activity space for adults?

If an adult wishes to take an active part in an activity, then they will need to book a space. For example, our fire lighting activity is planned for up Read more...

How far in advance should I book activities?

New for 2021 you can pre-book your holiday activities all in one place. Your holiday activities will be available to book 14 days prior to the day of Read more...

Do you do a Sunday carvery?

Located at the Golden Coast, our traditional on-park pub The Old Mill offers a classic Sunday carvery including vegetarian options.  Please call The Read more...

Do you offer babysitting?

Our Parks are intended for families to spend quality time together and therefore we do not offer a creche or babysitting service. Our activities do Read more...

What is new on Park this year?

We're always looking at ways to improve our holidays and we continue to do that thanks to a constant investment of over £5m every year. Read more...

Are there any restrictions on sports activities?

Some of our sports activities have specially trained coaches and instructors to make sure they are safe and fun. For the enjoyment and safety of all Read more...

What are the pottery painting studio phone numbers?

In line with the latest HM Government guidance, our pottery painting studios will be available from 17th May 2021.  New for 2021, you will be Read more...

Do you offer surf lessons?

If you’re a first timer, we recommend booking a surfing lesson to learn the basics before taking to the water. There are two surf schools in Read more...

Can I use activities if I am pregnant?

If you are in any doubt at all, you should seek the advice of your GP or midwife before you attend any activity or treatment. If you have any questions or Read more...

What entertainment is on during my stay?

In line with the latest Government guidance, entertainment will be available from 17th May 2021. We do currently have entertainment across our Parks, Read more...

Do you have a climbing wall?

We have climbing walls at Golden Coast, Woolacombe Bay and Twitchen House.  Visit our activities page for more information: www.woolacombe.co.uk/ Read more...

What age is an infant?

When booking your holiday, the following age ranges apply: Infant: 0-4 years, Child: 5-17 years, Adult: 18+   Read more...

Do you have a fireworks display?

We have a fireworks display during our annual Halloween Spooktacular weekend.   Read more...