My Account

If I have forgotten my account password what should I do?

If you have forgotten your online account password then please click on the My Account link and select the 'Forgotten your password' Read more...

How do I log in to my account?

To log into your account please click on the My Account link below. You will then be prompted to enter your email address and password. Once you have Read more...

How do I find My Account?

To log into your account please click on My Account. You will then be prompted to enter your email address and password.     Read more...

Can I make a booking for family or friends using my online account?

If you are looking to book a holiday on behalf of a friend or family member using your own online account we advise that you make a new online account for Read more...

Can I pay my balance using different cards?

Yes, you can choose how much to pay so you can split your balance across different cards or pay in instalments in up to your balance due date.  Read more...

How can I change details on my account?

Most of your personal information can be changed by logging into My Account. Log into your account and select 'Personal Details'. This will Read more...

How do I update my contact details?

If your details change before your holiday arrival date, you can either update your details through My Account, by calling us or by email. Please note Read more...

What is a saved holiday?

We understand that choosing a holiday is a big decision and one that you may not be able to make on your first visit to our website. That is why Read more...

How can I join or be removed from your mailing list?

If you wish to change how we communicate with you, please login to My Account and select 'Personal Details'. You will be able to select Read more...

Why can't I view my booking online?

The My Account facility on this website will show bookings that you have made online with Woolacombe Bay Holiday Parks. If you have made your booking by Read more...