What time can I check in?

Our team will be working hard to ensure your accommodation is fully prepared for your arrival with a drive-through contactless check-in so we are unable to allow any guests on Park before your designated check-in time. 

Key collection and check-in times are as follow: 

  • from 12pm for Camping & Touring
  • from 1pm for Exclusive
  • from 2pm for Platinum, Surf Village lodges & pod
  • from 3pm for Gold
  • from 4pm for other Holiday Home grades

If you would like to upgrade so you can check into your accommodation earlier, please try amending your booking in My Account to a Holiday Home that offers an earlier check-in time.