About our Holiday Homes

Are towels included?

Bath and hand towels are not included in most of our accommodation, please ensure you bring towels with you. We also recommend bringing beach towels Read more...

How many cars can I bring?

Where possible we do encourage guests to bring as few cars as possible both for environmental concerns around protecting our beautiful unspoilt local Read more...

Is there WiFi access on my Park and in my accommodation?

We have free WiFi hotspots in most of the bars and restaurants at Golden Coast, Woolacombe Bay, Twitchen House and Easewell Farm. You will need to show Read more...

Where can I park my car?

To ensure a safe environment, there is a strict 10mph speed limit on our Parks. Self-catering Holiday Homes You will find parking either next to your Read more...

Is parking by caravan guaranteed?

You will find parking either next to your accommodation or in a communal car parking area a short walk away. Some areas of our Parks will have allocated Read more...

Is there an iron and ironing board?

We include Irons and Ironing boards in all our: Lodges (Including, Silver Lodges, Gold Lodges, Platinum Lodges, Exclusive Lodges, Surf Lodges, Read more...

Can I bring a pet on holiday?

We've put aside some pet friendly Holiday Homes especially for guests with dogs, but as they're designated for pets then you need to book directly Read more...

Where is my accommodation on the map?

Our Holiday Home grades are spread throughout each of our Parks. Generally, we put the higher grades in the better locations, so for example when it Read more...

Can I get a supermarket delivery?

You are welcome to organise a supermarket delivery. We have several local supermarkets that offer deliveries from Ilfracombe and Barnstaple. Please ensure Read more...

Is bed linen included?

Bed linen is included in all Holiday Home grades and all beds (except sofa beds) will be made up for your arrival. If you have hired a cot, please ensure Read more...

Does my accommodation have a hairdryer?

Our Holiday Homes do not currently include a hairdryer. You are however very welcome to bring one with you if required.  Read more...

What is included in the local produce gift pack?

Our local produce gift pack is included in selected Holiday Homes and gives a real taste of our local area... A bottle of Bloom Berry local fruit cordial ( Read more...

Can I link bookings?

We get many requests from our guests to link their booking with a friend or another guest, often to request having accommodation close together. We do try Read more...

Does my accommodation have outdoor furniture?

Some of our Holiday Homes have outdoor furniture provided either on a patio or their own decking. Additionally, all caravans at Golden Coast have an Read more...

Do you provide toilet rolls?

There will be a toilet roll in your accommodation when you arrive, however, we don't provide these for the duration of your stay. They are Read more...

What does a New Wave caravan have different?

New Wave caravans are our next generation models available across Bronze, Silver, Gold, Platinum and Exclusive grades. The extra features of New Wave Read more...

Is there a washing machine in my accommodation?

Washer-dryers are included in all our: Gold Lodges Platinum Lodges Exclusive Lodges  Surf Lodges  Surfscape Lodges  Surfview Read more...

What is Surf Village?

Surf Village is our vision of the future, with a selection of luxury Holiday Homes set in a secluded 'Park within a Park' community that Read more...

Can I check in to my accommodation early?

Our team will be working hard to ensure your accommodation is fully prepared for your arrival with drive-through contactless check-in so we are unable to Read more...

Which accommodation has free surf board and wetsuit hire?

We provide surfboards and wet suits free of charge to all guests staying in our Glamping Pod, Surf Lodge, Surfscape Lodge and Surfview Lodge at Woolacombe Read more...

Will my caravan be a New Wave model?

Does the accommodation have "New Wave" in the title? Yes - this will be one of our newer model caravans with extra features, for example, Read more...

Can I be next to family or friends?

Holidays are all about spending time together so we'll do our very best to allocate your Holiday Home or Camping & Touring pitch as close together Read more...

Does my accommodation have a TV and DVD player?

All Holiday Homes have a flat screen colour TV with Freeview in the lounge area. There will be a DVD player provided in all Gold, Platinum and Read more...

Does the fridge have a freezer compartment?

Our fridges usually include an icebox inside the fridge in all Holiday Homes. Fridge-freezers are included in accommodation graded as Gold, Platinum and Read more...

Where is the accommodation situated on Park?

Our Holiday Home grades are spread throughout each of our Parks. Generally we put the higher grades in the better locations, so for example when it Read more...

Where will my accommodation be on Park?

Your Holiday Home will be allocated just prior to arrival by our Park teams. You can make a special request if you'd like to be in a particular Read more...

Does the accommodation have air conditioning?

Our Holiday Homes do not have air conditioning. Read more...

Does my accommodation have a dishwasher?

Dishwashers are included in the following accommodation:   Caravans  New Wave Exclusive New Wave Platinum New Wave Super BronzeLodges All Read more...

How old will my caravan Holiday Home be?

We're constantly investing in new caravan accommodation every year, we're one of the biggest purchasers of new models in the South West. Each Read more...

Can I smoke?

For the comfort of all our guests, smoking is not permitted in any of our accommodation.  Smoking is prohibited in enclosed public places in England Read more...

Can I hire a fridge?

Fridges are provided in all our Holiday Homes, and freezers are in selected accommodation. We do not have extra fridges or freezers for hire in any Read more...

What is the difference between accommodation grades?

You can find out more about our Holiday Home grades and types here on our website. Read more...

What beds are in my Holiday Home?

The bedroom layout in our accommodation varies by grade:   1-bedroom 2-bedroom 3-bedroom 4-bedroom Caravans - 1D, 1T 1D, 2T 1D, 3T Lodges - 1D, 1T 1 Read more...

What size will my caravan be?

Our caravan Holiday Homes vary in size according to the grade booked and number of bedrooms: Bronze caravan - all 10 ft wide 2-bedroom is 28 ft long 3- Read more...

Can I hire a travel cot, bed guard or highchair?

We have cots, high chairs and bed guards available to hire, these need to be pre-booked. There is a charge of £15 per week/short break for cots and Read more...

What size TV is in the lounge in my Holiday Home?

All our accommodation has a flat screen TV in the lounge with Freeview. The minimum screen size varies depending on the grade booked: Caravans Grade Read more...

Does my accommodation have a microwave?

Microwave ovens are included in all Holiday Home grades.  Read more...

Which accommodation has decking?

Our Holiday Home grades that have decking are: Caravans  Gold with deck New Wave Gold with deck Seaview Gold with deck Hideaway with deck Platinum Read more...

Can I bring my own hot tub or hire one?

We're sorry but for health and safety reasons, hot tubs other than those provided with accommodation are not permitted. You also cannot bring paddling Read more...

Are there wardrobes in the bedrooms in all accommodation?

Wardrobes are provided in all of the bedrooms across all of our Holiday Homes.  Read more...

Which accommodation has an en-suite?

The following Holiday Homes have an en-suite to the master bedroom:  Caravans New Wave Gold 2-bedroom with decking (Twitchen House only) Gold 3- Read more...

Can I request a particular Holiday Home number on the Park?

If you would like to be located in a particular area, near friends or family, by the pool or have any special requests for your holiday with us then our Read more...

What is included in the local produce gift pack?

Our local produce gift pack is included in selected Holiday Homes and gives a real taste of our local area... A bottle of Bloom Berry local fruit cordial ( Read more...

Can I over occupy my accommodation by 1 baby?

For both comfort and safety reasons we cannot allow more people in accommodation than the maximum capacity stated. If you have a larger party you'll Read more...

Which accommodation has a hot tub?

We have caravans with hot tubs and lodges with hot tubs situated in our Surf Village development at Woolacombe Bay. We have caravans with hot Read more...

Can I put a tent next to my accommodation?

For safety reasons, we regret you cannot erect a tent next to one of our Holiday Homes. If you'd like to bring a tent, you will need to book one of Read more...

What happens if I want to change location once I arrive on Park?

Once you arrive on Park, you must speak to the Reception team if you want to make changes to the locations of your accommodation, availability may be Read more...

Which accommodation has 3 bathrooms?

The following Holiday Homes have 3 bathrooms: Surf Lodge 4-bedroom with 2 en-suites at Woolacombe Bay - 1 bathroom with shower overhead, 2 en-suites with Read more...

Are there USB chargers in my accommodation?

All of our New Wave caravans guarantee a USB charging point in the lounge as well as in each bedroom, all situated in useful locations with your safety in Read more...

Which accommodation has 4 bedrooms?

We have the following options on our Parks with 4 bedrooms:  Caravans New Wave Silver 4-bedroom at Twitchen House, sleeps up to 10Lodges Surf Lodge 4- Read more...

What if I have a special request?

Your Holiday Home location will not be allocated for you until you arrive with us on Park. If you would like to be located in a particular area, near Read more...

Does my accommodation have heating?

All of our accommodation has heating in the lounge and in the bedrooms. In many models this is central heating, you can find out which here. In all other Read more...

What is the difference between a villa and a bungalow?

Villas are two-storey accommodation with the lounge, dining area, kitchen and bathroom on the ground floor and the bedrooms upstairs on the first floor. Read more...

Which Holiday Homes have central heating?

Energy efficient domestic style central heating for maximum comfort is standard in all these Holiday Homes: Caravans ALL New Wave models from Bronze Read more...

Which Holiday Homes have a bath?

The following accommodation has a bath:     Bathtub only Bath with shower Separate shower Bronze Villa* N Y* N* Bronze Bungalow N Y N Read more...

Which Holiday Homes have double glazing?

Energy efficient domestic style double glazing designed to ensure minimal heat loss is standard in all these Holiday Homes:  Caravans ALL New Read more...

What is a Comfort Plus mattress?

Comfort Plus are premium quality mattresses that are included as standard in the double bedroom in all our New Wave caravans.  Read more...

Can I book Cleavewood House?

Unfortunately we no longer offer holidays in our Cleavewood House apartments at Golden Coast. We have a range of other Holiday Homes available, for larger Read more...

What does 'private parking' mean?

Private parking means you will have a designated car parking space for one car very close to your accommodation. In most cases, this will take the form Read more...

Will there be steps into my accommodation?

All accommodation is accessed by steps with the exception of our wheelchair friendly adapted accommodation which has a fixed ramp. For safety reasons we Read more...

Which Holiday Homes have two double bedrooms?

The following Holiday Homes have 2 double bedrooms: Lodges  Surf Lodge 4-bedroom: 1x king size and 1x double Surf Lodge 4-bedroom with 2 en-suites: 2 Read more...