Getting ready for your holiday

What time can I check in?

Our team will be working hard to ensure your accommodation is fully prepared for your arrival with a drive-through contactless check-in so we are unable Read more...

What happens on arrival?

Your Holiday Home will; be ready for your designated check-in time. Plus a quick contactless drive-through check-in gets you settled into your Read more...

Are towels included?

Bath and hand towels are not included in most of our accommodation, please ensure you bring towels with you. We also recommend bringing beach towels Read more...

How many cars can I bring?

Where possible we do encourage guests to bring as few cars as possible both for environmental concerns around protecting our beautiful unspoilt local Read more...

Can we buy food on arrival?

You will find a restaurant and takeaway in the entertainment complex on your Park as well as a convenience store open from 8 till late. Please note, due Read more...

Where can I park my car?

To ensure a safe environment, there is a strict 10mph speed limit on our Parks. Self-catering Holiday Homes You will find parking either next to your Read more...

Can I upgrade?

If the extra space or features of some of our other Holiday Homes appeal to you, then you may be able to upgrade your accommodation free of admin changes Read more...

What do we need to bring?

In your Holiday Home you'll find a fully equipped kitchen, with all the crockery, cutlery and cooking utensils you're likely to need. This Read more...

Is bed linen included?

Bed linen is included in all Holiday Home grades and all beds (except sofa beds) will be made up for your arrival. If you have hired a cot, please ensure Read more...

Can I get a supermarket delivery?

You are welcome to organise a supermarket delivery. We have several local supermarkets that offer deliveries from Ilfracombe and Barnstaple. Please ensure Read more...

Why do you need my car registration in advance?

Our check-in process is now drive through, so by providing your registration in advance we can complete part of your check-in process to ensure a speedy Read more...

How do I add my car registration?

Check-in is now drive through, so to make it faster for you and all our guests, we'd really appreciate it if you could complete part of your check-in Read more...

How do I get to the Park by coach?

National Express run coach services to Ilfracombe. Please call 0871 781 8181 or plan your journey at the National Express website (opens in Read more...

How do I get to the Park by train?

The nearest train station to Woolacombe is Barnstaple, 13 miles from the Park. To plan your journey please search using the National Rail Read more...

Can I hire a pushchair?

We do offer cots and highchairs for hire however we do not hire pushchairs or prams. Read more...

Do you have the number for a local taxi?

Call Ian at EZee Cabs of Woolacombe who has been providing the best price service to our customers for many years now. EZee Cabs ... 01271 871 00 Read more...

What if I do not know my car registration?

If you do not know your car registration, we'll be able to take it when you arrive on holiday but it will make your check-in process a little longer Read more...

How do I change my car registration?

Your car registration details can be amended up to midnight the day before your holiday arrival day by logging into My Account.  Read more...