What time can I check-in?

Due to social distancing restrictions, we are now stipulating that guests on their day of arrival must not arrive on Park before their designated check-in time. We will now have traffic marshals and they will turn guests away if they arrive too early.

Key collection and check-in times are strictly as follows:

  • from 12pm for Camping & Touring
  • from 1pm for Exclusive
  • from 2pm for Platinum, Surf Village lodges & pod
  • from 3pm for Gold
  • from 4pm for other Holiday Home grades
  • from 6pm for allocation on arrival newspaper promotion breaks