Getting ready for your holiday

What time can I check in?

Our team will be working hard to ensure your accommodation is fully prepared for your arrival with a drive-through contactless check-in so we are unable Read more...

What happens on arrival?

Even though we're spending more time cleaning your Holiday Home before you arrive, it'll be ready at your stated arrival time. Plus a quick Read more...

Are towels included?

Bath and hand towels are not included in most of our accommodation, please ensure you bring towels with you. We also recommend bringing beach towels Read more...

Can we buy food on arrival?

You will find a restaurant and takeaway in the entertainment complex on your Park as well as a convenience store open from 8 till late. Please note, due Read more...

Where can I park my car?

To ensure a safe environment, there is a strict 10mph speed limit on our Parks. Self-catering Holiday Homes You will find parking either next to your Read more...

How many cars can I bring?

Where possible we do encourage guests to bring as few cars as possible both for environmental concerns around protecting our beautiful unspoilt local Read more...

Is parking by caravan guaranteed?

You will find parking either next to your accommodation or in a communal car parking area a short walk away. Some areas of our Parks will have allocated Read more...

Can I bring a pet on holiday?

We've put aside some pet friendly Holiday Homes especially for guests with dogs, but as they're designated for pets then you need to book directly Read more...

Can I upgrade?

If the extra space or features of some of our other Holiday Homes appeal to you, then you may be able to upgrade your accommodation free of admin changes Read more...

Is bed linen included?

Bed linen is included in all Holiday Home grades and all beds (except sofa beds) will be made up for your arrival. If you have hired a cot, please ensure Read more...

What do we need to bring?

In your Holiday Home you'll find a fully equipped kitchen, with all the crockery, cutlery and cooking utensils you're likely to need. This Read more...

Can I hire a pushchair?

We do offer cots and highchairs for hire however we do not hire pushchairs or prams.   Read more...

Is my holiday going ahead?

If you've not heard from us directly, you can assume your holiday is still going ahead as planned. You can find the latest coronavirus update here and Read more...

How do I get to the Park by coach?

National Express run coach services to Ilfracombe. Please call 0871 781 8181 or plan your journey at the National Express website (opens in Read more...

Do you have the number for a local taxi?

Call Ian at EZee Cabs of Woolacombe who has been providing the best price service to our customers for many years now. EZee Cabs ... 01271 871 00 Read more...

How do I get to the Park by train?

The nearest train station to Woolacombe is Barnstaple, 13 miles from the Park. To plan your journey please search using the National Rail Read more...