When will I receive my holiday confirmation?

If you have booked your holiday online on this website you'll receive a booking confirmation by email within a few minutes of booking. If your holiday confirmation does not come through please check your junk or spam folder before contacting us.

If you have booked your holiday by telephone you'll receive your holiday confirmation by email within a few minutes of booking. If you have not provided an email address at the time of booking your holiday confirmation will arrive by post within 7 to 10 working days of booking.

We do highly recommend providing us with an email address at the time of booking, without an email address we will not be able to contact you before you are due to arrive, with all of our bookable activities, facilities and everything you need to know.