How safe are the Parks?

Your safety really is our number one priority, having fun is up there too! 

Take a look at our holiday with confidence page where you can see new our commitments charter which details the cleaning procedures and the many other measures we've put in place on our Parks during the lockdown period.

Our holidays are all about families spending good times together and each of our Holiday Homes is entirely self contained with space around them. Like all businesses, things are constantly evolving; we will have to make some other changes but the good news is, we are confident we can continually adapt in a way that provides reassurance to our guests and team members.

As part of our standard daily operations, we have strict cleaning procedures on our Parks and we always pay particular attention to the public washrooms. Our public areas such as tables and surfaces in all our venues are already frequently sanitised with commercial cleaning products, as is each Holiday Home prior to the next guests arriving to it. The water in our swimming pools is chlorinated and the water in any private outdoor hot tubs with accommodation is treated with bromine, however, there is no evidence that the virus is waterborne.

Our team members are actively encouraged to practice social distancing so apologies if we don't get too close, won't shake your hand, or interact with you in the way you may have been accustomed to as a regular visitor.

We do encourage both our guests and team members to follow the advice of HM Government and NHS England in particular:

  • Wash your hands regularly for at least 30 seconds using soap and water, or an alcohol-based hand sanitiser if soap and water is not available. The NHS has provided advice on how to wash your hands properly at 
  • Maintain good hygiene practices such as using tissues when coughing or sneezing, or your sleeve if you have no tissue's, and disposing of tissues in the bin