Booking your holiday

Can I be next to family or friends?

Holidays are all about spending time together so we'll do our very best to allocate your Holiday Home or Camping & Touring pitch as close together Read more...

Can I get a full refund if I cancel?

Should you need to cancel your booking for any reason call us immediately on 01271 872 390 and we will advise you of the procedure. In order to Read more...

How can I book activities before I arrive?

New for 2021 you can pre-book your holiday activities all in one place. Our activities will be available to book 14 days prior to your chosen day of Read more...

Are towels included?

Bath and hand towels are not included in most of our accommodation, please ensure you bring towels with you. We also recommend bringing beach towels Read more...

Can I bring a pet on holiday?

We've put aside some pet friendly Holiday Homes especially for guests with dogs, but as they're designated for pets then you need to book directly Read more...

Which Park is nearest to the beach in Woolacombe?

We've put a guide on each Park page to show how close it is to the beach, but the short answer is Woolacombe Bay is the shortest walk (Twitchen House Read more...

Is bed linen included?

Bed linen is included in all Holiday Home grades and all beds (except sofa beds) will be made up for your arrival. If you have hired a cot, please ensure Read more...

Can I extend my holiday?

{"title":"","options":[{"title":"Holiday Homes","content":"Closer to your holiday booking we may offer extra nights in selected Holiday Homes, subject to Read more...

Can I speak to an advisor?

Our friendly Reservations Team are based right here in Woolacombe so are very knowledgeable about all our Parks and the area. We rarely have long queues Read more...

Do holiday prices change?

All prices and charges are subject to change and may go up or down in response to changing market pressures. Any quotations obtained before confirming a Read more...

How can I book my holiday?

Fastest way to find a holiday and compare options is on the website plus you'll get the best price always online... guaranteed! No fuss with Read more...

Can I pay my balance in installments?

You can pay the balance of your holiday in installments at any time and any amount at any time by logging in to My Account, as long as your full Read more...

Do you offer adapted Holiday Homes?

We have accommodation which has been specifically adapted for wheelchair users at Golden Coast and Twitchen House. You can find out more about our Read more...

Do you do a Bluelight employee discount?

We are pleased to offer all Bluelight card holders an additional saving of £5.00 per night when booking to stay in our Holiday Homes. This Read more...

Camping & Touring Woolacombe Bay

If you are looking to book pitches for tents, trailer tents, touring caravans or motor homes then you will be able to stay at - Golden Coast, Read more...

Do you have any availability?

The easiest way to check availability is using our secure online booking tool. Alternatively, please call our reservations team.  Read more...

How would you describe Twitchen House Holiday Park?

Twitchen House Holiday Park has a historic Edwardian manor house at its centre and a number of woodland footpaths leading to the sea and connecting to the Read more...

Where is the accommodation situated on Park?

Our Holiday Home grades are spread throughout each of our Parks. Generally we put the higher grades in the better locations, so for example when it Read more...

Do I have to pay the full amount at once?

If you are booking a holiday which starts within 8 weeks then you will need to pay for the holiday in full at the time of booking. Some of our holidays Read more...

What's included in the holiday?

The really short answer is lots and lots, probably more than you'll have time for! On our Park pages we've clearly shown what's included in Read more...

How do I order a brochure?

We take our environmental responsibility very seriously and in line with our green policy to reduce unnecessary use of paper, plastic and other Read more...

Do you offer holiday insurance or cancellation cover?

We offer our Holiday Safeguard Scheme covering you if any member of your party is unable to travel due to sickness, redundancy or jury service. The Read more...

How would you describe Golden Coast Holiday Park?

Golden Coast Holiday Park is home to an exhilarating Wavesurfer surfing simulator and an all-weather sports complex, including high ropes course and Read more...

Where will my accommodation be on Park?

Your Holiday Home will be allocated just prior to arrival by our Park teams. You can make a special request if you'd like to be in a particular Read more...

Do I have to make separate bookings for 2 caravans?

Yes, each booking will need to be made separately and will need to be in the name and address of the lead guest for each booking. Due to data protection Read more...

Can I choose a specific spot on Park?

Your accommodation will be allocated a few days before your arrival and you will be given the location of your Holiday Home when you check-in at the Park. Read more...

What is Surf Village?

Surf Village is our vision of the future, with a selection of luxury Holiday Homes set in a secluded 'Park within a Park' community that Read more...

What is it now like to stay at the Parks?

Fun is always forefront but so too is safety and you can read all our latest Covid-secure measures online. But don't just take our word for it, you' Read more...

Which accommodation has a hot tub?

We have caravans with hot tubs and lodges with hot tubs situated in our Surf Village development at Woolacombe Bay. We have caravans with hot Read more...

Do I need to bring pillows?

Pillows and duvets are provided in all of our accommodation, for all of our guests. Read more...

Do we get a discount if we come back?

When you book your next holiday with us within 28 days of leaving the Park and you'll get an extra 10% loyalty discount on top of our advertised Read more...

When can I book for next year?

2022 bookings are open now. 2023 bookings opens for new bookings on 31st March 2022. Read more...

Do you accept single sex parties or groups of young adults?

Our four Holiday Parks cater primarily for family and couples holidays. To make a booking with us the lead name - the person responsible for the booking - Read more...

Can I take my dog on the beach?

Dogs are permitted on the beach in Woolacombe all year around, as well as at many other beaches in the area. Woolacombe beach does have some restrictions Read more...

How and when do I need to pay my remaining balance?

When you book your holiday we require a deposit to secure your holiday, the balance is then payable by the date shown on your Holiday Confirmation from us. Read more...

What is included in the holiday price?

All prices shown on this website and in our brochure include either your Holiday Home or Camping & Touring pitch, all gas, water & electricity, Read more...

How can I find out what's on?

You'll find all the latest listings here on our website and in far more detail than would fit into a brochure. It's easy to filter by age group Read more...

When are the Parks open?

Our 2021 Holiday Park opening dates are Monday 12th April to Monday 1st November. Our 2022 opening dates are Friday 1st April to Monday, 31st Read more...

How would you describe Easewell Farm Holiday Park?

Easewell Farm is a peaceful cliff-top park in a coastal, rural setting, with superb views and full facility pitches for tents, caravans and motorhomes. Read more...

Can I stay in February?

Our Parks open in April and we longer offer holidays at February half term. You can find the latest availability online.  Read more...

Where are your Parks?

Our four Parks are all together in Woolacombe on the North Devon coast, a small but lively village nestling behind a huge, safe, sandy beach with numerous Read more...

How would you describe Woolacombe Bay Holiday Park?

Woolacombe Bay Holiday Park has the beach on its doorstep and spectacular sea views, boasting a lively atmosphere with a superb selection of activities Read more...

When do the Parks open?

2021 opening dates - Monday 12th April to Monday 1st November 2021.  2022 opening dates - Friday 1st April to Monday 31st October 2022. Read more...

Do you do all inclusive holidays?

All of our accommodation is offered on a self catering basis for total flexibility. Each comes with a well equipped kitchen. There is also a convenience Read more...

Which accommodation has decking?

Our Holiday Home grades that have decking are: Caravans  Gold with deck New Wave Gold with deck Seaview Gold with deck Hideaway with deck Platinum Read more...

Is there a charge for paying by credit card?

We do not charge for using a debit or credit card to pay for your holiday, add extras or pre-book activities. We accept Visa, Visa Debit, Visa Electron, Read more...

How much do I have to pay today?

Securing your holiday at any of the four Woolacombe Bay Holiday Parks couldn't be easier! With a small deposit you can assure your chosen Park, dates Read more...

Can I get a refund on my deposit?

The deposit you pay on your holiday is intended to cover the cost of making your booking, things like card payment fees, securing your payment Read more...

Can I book two Holiday Homes under one name?

Under our Terms & Conditions, the lead guest must attend the holiday. Each accommodation should be booked under separate lead guests to Read more...

How safe are the Parks?

Your safety really is our number one priority, having fun is up there too! Take a look at our holiday with confidence page where you can see new Read more...

Which accommodation has a sea view?

Golden Coast is located at the head of a pretty valley in landscaped parkland so our accommodation does not have sea views.  Woolacombe Bay sits on Read more...

Have you got any offers?

You can find our latest holiday discounts, special offers and deals here for self-catering Holiday Homes and here for Camping & Read more...

Do you have any short breaks available?

We do offer 2 different short breaks within our Holiday Homes: 4 Nights from a Monday 3 Nights from a Friday  You can find our latest holiday Read more...

How many people can go on a pitch?

The maximum capacity per pitch is strictly 6 people. This is to comply with regulations regarding the number of toilets, showers and washbasins provided, Read more...

Why does it say 'this accommodation is no longer available'?

Our online booking engine uses 'live' pricing and availability - all holidays are sold on a first come first served basis so if another customer Read more...

Why can't I book a short break in the School Summer Holidays?

During the School Summer Holidays in July and August some premium accommodation is available for 7 & 14 nights only:  Exclusive caravans, lodges Read more...

Do I have to pay for a pet if I am not bringing one?

If you are booking pet friendly accommodation there is a mandatory charge of £30 per pet per booking up to a maximum of 3 pets. This charge cannot Read more...

What is the difference between accommodation grades?

You can find out more about our Holiday Home grades and types here on our website.  Read more...

What age is an infant?

When booking your holiday, the following age ranges apply:  Infant: 0 - 4 years Child: 5 - 17 years Adult: 18+All party members are counted Read more...

Is the price per accommodation?

The prices shown on our website are all per Holiday Home or per Camping & Touring pitch for: Holiday Homes - up to the capacity shown for the Read more...

Do I get a refund if I cancel on the day I book?

There is no 'cooling off' period for travel bookings, if you're not sure then Citizens Advice and Which? are able to provide further Read more...

What is Holiday Safeguard Scheme?

For peace of mind, we strongly recommend you protect your holiday in the event that you have to cancel due to unforeseen circumstances. Our Holiday Read more...

What is the no quibble refund guarantee?

Provided you added our Holiday Safeguard Scheme when you first booked, if you change your mind and cancel your holiday up to 8 weeks before your stay, we&# Read more...

What is the maximum number of people that can stay in 1 unit of accommodation or pitch?

Following the latest Government announcement, please ensure you follow HM Government advice and rules carefully. Our self catering accommodation types Read more...

When are the camping & touring pitches open?

Our Camping and Touring pitches are available to book for 2021 and 2022, you can check prices and availability on the "Book now" button below. Read more...

Can I get any more discount?

Best price always online... guaranteed!  We promise that the price you're shown on the website cannot be beaten so you have full confidence that Read more...

Why can I not go to the next booking step?

Please ensure that you only have one tab open with our website in your browser. That is the most frequent reason why you may have problems booking online. Read more...

How old is an adult?

Anyone aged 18 years or older is an adult.  To make a booking with us the lead guest must be aged 18 or over. As the lead guest, you must Read more...

How do I get a promotion code?

From time to time we issue special discounts to customers that sign up to our email newsletter, which can be accessed by the email link.  Read more...

Adapted Accommodation

We have accommodation that are specifically adapted for wheelchair users at Golden Coast and Twitchen House. You can find out more about our  Read more...

Can I book on Park to come back again?

Yes! We'd love to see you again. When you book your next holiday whilst you are still on Park then you'll be entitled to some amazing extra Read more...

What age is an infant?

When booking your holiday, the following age ranges apply: Infant: 0-4 years, Child: 5-17 years, Adult: 18+   Read more...

Can I put a tent next to my accommodation?

For safety reasons, we regret you cannot erect a tent next to one of our Holiday Homes. If you'd like to bring a tent, you will need to book one of Read more...

How do I find the cheapest break?

The easiest way to find the lowest priced break is using our special offers pages.   Read more...

Do you have a fireworks display?

We have a fireworks display during our annual Halloween Spooktacular weekend.   Read more...

How do I know who the lead guest is?

The lead guest is the person who's name is on the holiday confirmation.  This person is responsible for the booking contract on behalf of Read more...

Why do prices seem to change as I make my booking?

Our online booking engine uses 'live' pricing and availability - if a discount has changed since you started your booking this will be immediately Read more...

Do you offer glamping holidays?

We offer glamping breaks at Woolacombe Bay.   Read more...

Why can't I book a short break in a Farmhouse?

Our Seaview Farmhouse are available for 7 & 14 night holidays starting on a Saturday only. Read more...

Can I over occupy my accommodation by 1 baby?

For both comfort and safety reasons we cannot allow more people in accommodation than the maximum capacity stated. If you have a larger party you'll Read more...

What special offers are there?

You can find our latest holiday discounts, special offers and deals here for Holiday Homes and for Camping & Touring.   Read more...

How do I find your best offers?

You're guaranteed to find our best available offers on our website. Our website prices also already include a £10 discount per Holiday Home Read more...

Can I get the £10 online discount if I book by telephone?

The £10 online booking discount applies only to Holiday Home bookings made on this website where you will get the best price always online... Read more...

When will I receive my holiday confirmation?

If you have booked your holiday online on this website you'll receive a booking confirmation by email within a few minutes of booking. If your holiday Read more...

Do you provide for guests with accessibility needs?

We are happy to advise on the accommodation which is most suitable for your needs but please make sure that you make us aware of all your requirements as Read more...

How do I book more than 1 unit of accommodation?

Bookings of more than one accommodation or pitch cannot be made in one single transaction. For two or more bookings, you will need to book these Read more...