Newspaper Promotions

Is bed linen included?

Bed linen is included in all Holiday Home grades and all beds (except sofa beds) will be made up when you book your accommodation directly with Read more...

Why can't I see my booking in My Account?

The My Account facility on this website will show bookings that you have made online with Woolacombe Bay Holiday Parks. If you have made your booking by Read more...

Why do I need entertainment passes?

Unlike holidays booked directly with us, the price of newspaper holidays does not include access to any of the facilities, activities or entertainment on Read more...

Can I upgrade my accommodation on a newspaper promotion?

You can add a little extra luxury for just a little extra! The leaflet enclosed with your holiday confirmation shows the upgrades available. You can check Read more...

What accommodation will I be allocated?

All Promotional Holiday bookings are allocated on arrival, therefore unfortunately we are unable to tell you exactly what accommodation you will be placed Read more...

How can I make payment for my holiday?

You can pay for your holiday using our simple online payment system by credit or debit card or by calling our Promotional Holidays booking line. Please be Read more...

What is the service charge?

The service charge is £10.65 per night booked and is for your gas, electric and water supply. This is a compulsory charge which applies to every Read more...

What is the newspaper promotion low cost cancellation cover?

For peace of mind, we recommend you protect your holiday in the event you have to cancel. Our Holiday Safeguard Scheme can be added for £10 per Read more...

What time is check-in on a newspaper promotion holiday?

The check-in time is at 4pm and this cannot be changed. If you have upgraded to Gold your keys will be ready earlier at 3pm. Should you arrive early on Read more...

Can I extend my newspaper promotion holiday?

Once your holiday has been allocated, you maybe able to add an additional break onto th start or end of your booking. However, this is subject to Read more...

When is the next Sun promotion?

For details of the next newspaper promotions, please visit their website (as this is a third party promotion please be aware these links will take you Read more...

Can I bring additional guests on a newspaper promotion?

All Promotional Holidays are based on 4 people sharing. If you have less than this, then you could add additional guests onto your booking without a Read more...

What is the cancellations policy on a newspaper holiday?

All cancellations must be in writing - either by post or email. We cannot refund the money originally paid to any promotional newspaper. All holiday money Read more...

When do I have to pay the outstanding balance on a newspaper holiday?

On a newspaper promotion holiday the balance due date is usually 14 days after the date your booking was received by us, although if we receive your Read more...

Can I amend some of the guest names?

We can change the names of some of the guests on your booking, but we cannot change the name of the lead guest. According to our Terms & Conditions, Read more...

Can I bring a pet on a newspaper promotion holiday?

With the exception of registered assistance dogs, we do not offer pet friendly holidays through third party newspaper promotions. If you would like to Read more...

Why have I not yet had a confirmation for a newspaper promotion?

The newpaper promotions have a closing date for each promotion and process applications as they are received. They then send the details to us to add to Read more...

Who can I contact about my promotional holiday?

If you have any queries relating to a booking you have made through the newspaper promotions please telephone: Sun hotline - 0844 543 9743 Breakfree Read more...

Will I get a new confirmation after paying my balance or making changes?

If you already have your original booking confirmation, then we do not send any other documentation out by post after any amendments or payments. However, Read more...

I have been allocated the wrong date or Park?

If you think that the date or Park you have been offered is not one of those put on your original booking form then you will have to contact the newspaper Read more...

Can I transfer my booking to another Park, date or someone else?

All Promotional Holidays are both non-refundable and non-transferable as stated in the terms and conditions in the newspaper. Term 16 does state " Read more...

Why can't I make my promotional booking?

You may be experiencing difficulties in reserving your newspaper promotional holiday online. The Sun or Breakfree holidays website is experiencing high Read more...

What dates are available for newspaper holidays?

We provide a number of holidays to each of the newspaper promotions that we participate in. These vary by Park and date, and some dates may simply not be Read more...