Getting ready for your holiday

Are towels included?

Towels are included in Platinum Lodge, Exclusive Lodge, Exclusive Apartment, Surf Lodge, Surfscape Lodge, Surfview Lodge and Surf Pod. There will be Read more...

What time can I check-in?

Our team will be working hard to ensure your accommodation is fully prepared for your arrival, so check-in and key collection times are as follows: from 1 Read more...

Is bed linen included?

Bed linen is included in all Holiday Home grades and all beds (except sofa beds) will be made up when you book your accommodation directly with Read more...

What do we need to bring?

In your Holiday Home you'll find a fully equipped kitchen, with all the crockery, cutlery and cooking utensils you're likely to need including a Read more...

What if I arrive early?

If you arrive before your accommodation check-in time, you can collect your wristbands from reception and use the leisure facilities, bars and restaurants Read more...

Can I bring a pet on holiday?

We've put aside some pet friendly Holiday Homes especially for guests with dogs, but 'cos they're designated for pets then you need to book Read more...

Can I upgrade?

If the extra space or features of some of our other Holiday Homes appeal to you, then you may be able to upgrade your accommodation on arrival at an Read more...

Where can I park my car?

You will find parking either next to your accommodation or in a communal car parking area a short walk away. When you arrive at the Park, you will park in Read more...

Can we buy food on arrival?

You will find a restaurant and takeaway in the entertainment complex on your Park as well as a convenience store open all day. Read more...

How many cars can I bring?

Holiday Homes You are welcome to bring one car in 1 & 2 bedroom accommodation, two cars in 3 & 4 bedroom accommodation. Where private parking is Read more...

What happens on arrival?

You'll find that check-in is really easy on our Parks. You need to show your holiday confirmation to check-in. Don't worry if you have forgotten Read more...

Latest check in

If you expect to arrive after 10pm, please call your Park reception and they will give you instructions about where to check-in, and for Camping and Read more...

How do I find the Park?

You'll find travel directions on your holiday confirmation or click on the links below where you'll find directions, links to route planners and rail/ Read more...

Can I hire a pushchair?

We do offer cots and highchairs for hire however we do not hire pushchairs or prams. Read more...

Do you have the number for a local taxi?

Call Ian at "E"Zee CABZ of Woolacombe who has been providing the best price service to our customers for many years now on: 07966 548303 Read more...

How do I get to the Park by coach?

National Express run coach services to Ilfracombe. Please call 0871 781 8181 or plan your journey at the National Express website (opens in Read more...

How do I get to the Park by train?

The nearest train station to Woolacombe is Barnstaple, 13 miles from the Park. To plan your journey please search using the National Rail Read more...